Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

data gifting

Why am i unable to gift data to my other lines? When i asked on the phone if this was an option they said yes - but when i go to gift the data it states up unable to.

Internet

I pay a monthly bill of around £200. I also have unlimited internet. Why is it so poor? That pages don't open? What's more, it is unlimited so that I can also use the internet from my computer. However, the internet does not work on my computer. What...

Roaming outside the EU

I am going on a Caribbean cruise and will be travelling to different locations, which would be the best package to get to be able to use my mobile data?

Resolved! Snapchat won’t work on my iPhone XS Max wen using mobile data

Pls help my Snapchat and wottsapp won’t work using my mobile data it’s all switched on correctly I’ve deleted the apps and reinstalled and still no luck pls help

Unable to gift data for days

I have unlimited data on my contract, and 3 family members on my account. I normally gift data to them each month, but have been unable to do this since data refresh on 18th June. I get message saying website is under maintenance. I have tried updati...

Hot spot

Is hot sporting on a device free on ee I have an unlimited plan and am just wondering if I can hotspot a second ohone off it for long periods of time at no extra charge ?

Please start my package

Resolved! Gift data

How do I put gifted data on my phone as the wife has gifted me but I don’t know how to find it on my phone

Appreciation for EE Roaming facility in USA

I am in the USA for last week. I have added roam abroad pass in my number. I must say, EE roaming is fantastic here in the USA. It's picking up the best available signals, I am always connected with data for navigation and everything. I am really hap...

Cannot share data

Second day in a row i cannot share data between my devices. It says Sorry we cant show this device's data right now. We will fix it soon. My question is HOW SOON? I need it today, please help