Skip to main content
Forum FAQ's

Mobile Data

A place to ask questions and share tips about using mobile data.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 160142 Views
  • 50 replies
  • 23 Helpful

4G antenna install?

I've read previous posts that EE install (or use someone) to install external 4G antennas. Do they still do this service please? No 5G in my area I'm afraid.Thank you

mikrt by • Established Contributor
  • 551 Views
  • 3 replies
  • 0 Helpful

Resolved! Double Data

Hi. I’ve just joined EE from BT and as I’ve got BT broadband I was told that I would get double data. My usage is showing 25gb when I should be getting 50gb. Im also paying £16 a month when I was told this was £11 a month. Will this show up on future...

Resolved! Mobile Data not working on Android

My Redmi Note 10 Pro phone will only connect to the internet via WIFI. I have just bought a mobile data add on which I cannot work out how to use. I have tried all the fixes suggested on the internet apart from a factory reset. 

RLH75 by • Explorer
  • 406 Views
  • 2 replies
  • 1 Helpful

4g router

hiif i put my simcard into my tplink 4g router and connect via my laptop some but not all pages fail to display correctly. all was working fine up until a few weeks ago then they suddenly stopped. i have spoken to the tech team and they have sent me ...

kjandy by • Investigator
  • 932 Views
  • 19 replies
  • 1 Helpful

My two phones not working from this morning

Have been abroad for the past two weeks and have Roam abroad pass add-on, everything was working fine and all of a sudden this morning no service what so ever. My parents have WI-Fi, but the minute I step out absolutely no service. My iPhones are up ...

DanielSt by • Explorer
  • 350 Views
  • 3 replies
  • 1 Helpful

Data gifting

Why cannot I not gift data any more, for the past few weeks it has said unavailable at this time and now the app is back up and running properly it is saying that I dod not have enough data to gift however I have unlimited data and have not gifted an...

data gifting

want to gift data from my unlimited broadband account to my mobile dongle (used in our caravan). Have plenty data - but when I log-in I'm told service is not available "try again later" - I have been trying for 5 days now! 

agm33 by • Investigator
  • 450 Views
  • 5 replies
  • 0 Helpful

top

i have 23£ on my accounts and i keep texting 150 but i can’t buy any packs and i can’t even buy packs online

Most solutions
More
Top Helpful authors
More