Community Activity

Resolved! EE perks no longer valid

Hi all.  Has there been a change in EE perks? Apparently my account no longer works, I am a civil servant so it should work.  I've been using it for years now. But no longer works. Tbh with 4 contracts it's a big loss if it doesn't work. 

Kyle_P by Investigator
  • 116 Views
  • 8 replies
  • 3 Helpful

Suspected scam

Hi guys, Just got an email from EE saying that I owe £6.21 on my final bill. My account said fully paid up. I am ignoring this scam but just as a heads up don't open up this message

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Tap2bill

Good afternoon all, I thought I might just add to previous topic on the above company making charges to your accounts without you knowing. I had a 56p charge on my account from text number 0149 4750 678 with reference number 60599. The reference refe...

Moggy56 by Contributor
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  • 11 replies
  • 2 Helpful

Smart Hybrid Connect - Alternative SIM

Will the Smart Hybrid Connect work with a EE or BT SIM card in?  The BT Hybrid connect did.  Ive read a few posts on here which are purely based on 'the service' being sold by EE, thats not what I am asking, the question is will it work with a standa...

wenklaw by Established Contributor
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Xbox pass ultimate not added

I recently purchased the Asus nitro package which included 24 months of Xbox ultimate. It has been over 2 weeks and I have still not received any confirmation via text or email how to redeem this.

No network

I have £15.50 credit and want it in my bank account as I've had no service for a month now. How do I go about this? I asked customer service and they all keep fobbing me off. 

Surbiton no signal no data

Since last week, no calling out, now no data. Went to EE shop in Surbiton. Was told that lots of people are coming in to the shop daily  report issue, yet their system checker shows good service!! Please help 

No weekly (7 day) pass option for EU roaming

We have a SIM on a monthly contract.We were travelling to Guernsey so I checked the roaming charges on the main EE website (https://ee.co.uk/roamingrefresh). This said that Guernsey would cost £2.59 per day, or that I could opt for a 7 day roaming pa...

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JoeBlue by Contributor
  • 514 Views
  • 7 replies
  • 4 Helpful

Resolved! NOW TV app and browser not logging in

I am unable to watch NOW TV on any mechanism other than the EETV Box.  Note, the EETV box appears to function correctly.  I have tried the following options:On Android 16, when logging in I receive the message “Please try again or check internet conn...

mattth by Explorer
  • 34 Views
  • 2 replies
  • 0 Helpful

Mobile phine

Yes I have a Samsung core pro n it's asking me for the some type of code