Tablet

LornaB5
Investigator
Investigator

The contract on my tablet is just finishing. Forgive the stupid question, but can I now end the contract and still be able to access the internet? or do I have to pay for a SIM/new contract?

Many thanks!

8 REPLIES 8
Matt_124
Star Contributor
Star Contributor

If you cancel the contract that would also cancel the data plan (4G/5G connection), but you would still be able to use it on a WiFi connection.

You could look to upgrade it to a Data SIM plan instead of cancelling if you wanted to maintain that functionality.

XRaySpeX
EE Community Star
EE Community Star

Upgrade to a SIM-Only contract.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
bristolian
EE Community Star
EE Community Star

@LornaB5 wrote:

The contract on my tablet is just finishing.


Popular misconception. Your contract is not finishing, your minimum term is. Unless you explicitly give cancellation notice, your contract will continue on the exact same basis it is now.

If you want to reduce the cost once you're outside minimum term, then change your plan to a SIM-only one. If you want to continue as you are, do so.

Thanks so much.

To clarify, what does the 4G capability give me? I only want to connect to the WIFI at home on my tablet so do I need anything else? I'm confused why some people are recommending that I upgrade to a SIM only contract.
Matt_124
Star Contributor
Star Contributor

With the tablet contracts you get from EE they are all connected products, so you can use the tablet both on your WiFi and also when you're out and about as it comes with a SIM Card for using 4G on it.

If you never used this, don't worry about it, you can just cancel the contract by calling EE and you'll be able to keep using the tablet as you normally do on WiFi.

XRaySpeX
EE Community Star
EE Community Star

If you only want to connect to WiFi in your home (& out) then go ahead & call CS & cancel your contract with 30-days notice.

Even with a non-working or no SIM your tablet will continue to connect to any WiFi.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Thanks thats so helpful!
XRaySpeX
EE Community Star
EE Community Star

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP