cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Restriced internet Speed

Bomberboy
Investigator
Investigator

My wife's contract with EE has expired and she is now looking at changing it.  She has options at reduced prices including with EE

She has noticed that a contract includes reduced Internet speed which is something other providers do not, or don't say they do. But shes wondering what the implications of that might be at home where We have EE 7 broadband.  

Logic suggests nothing but I have seen some mention  if "traffic management" and wondered if her restricted speed may put her bottom of the queue when multiple devices are being used.

1 SOLUTION

Accepted Solutions
Peter_W
EE Community Support Team

Welcome to the Community, @Bomberboy.

10 Mbps should be more than enough for general browsing and maps, but if she was looking to stream music and video over data then she would maybe want to look into something higher.

As @Chris_B mentioned though, this has no basis on the WiFi speeds received to her device, only the mobile connection when out and about.

If she did find this insufficient too, we are able to do an in-life plan increase to a package with higher speed with no termination charges.

Peter

View solution in original post

4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

@Bomberboy  Your BB has nothing to do with a phone contract and its network speed.   If this mobile contract is 100Meg then that’s still perfectly reasonable.  It’s what mine is and I have no problems at all. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Thanks..  shes looking at the 10 meg ooption but it makes little sense, however, im guessing from what you're saying it's irrelevant in Terms of home broadband but could be restrictive mobile.  She uses Google maps a lot in the car... and what's app

At the end of the day I guess provided those work OK  the cheaper option will be fine?

 

Peter_W
EE Community Support Team

Welcome to the Community, @Bomberboy.

10 Mbps should be more than enough for general browsing and maps, but if she was looking to stream music and video over data then she would maybe want to look into something higher.

As @Chris_B mentioned though, this has no basis on the WiFi speeds received to her device, only the mobile connection when out and about.

If she did find this insufficient too, we are able to do an in-life plan increase to a package with higher speed with no termination charges.

Peter

Excellent!  Thanks to you both