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Personal Hotspot lets me play games but not connect to Xbox party chat?

Treeny06
Investigator
Investigator

It let's me connect and play online but whenever I try and join a party or invite someone to a party it won't work at all? I seen there was some sort of fix for this 

13 REPLIES 13
Christopher_B
EE Employee

Hi @Treeny06

 

Thanks for posting about this.

 

I hope you're well and having a nice day, are you up to much?

 

I'm a gamer myself so totally get why you'll want this fixing as fast as possible.

 

When you try to connect to a party, do you get any error codes when it fails?

 

Thanks 

 

Chris 

No error code but I think it's because my NAT code is strict, it should be
open or moderate I'm just hoping this can be sorted out

@Treeny06

 

NAT codes can sometimes cause these issues so you may be right.

 

Have you looked over the Troubleshoot NAT XBOX support page at all? It's full of great information and steps to try when facing these kinds of issues.

 

Thanks 

 

Chris 

Not really helpful as it only goes on about routers when infact I'm using
my phone to hotspot the xbox

@Treeny06

 

I see, sorry I didn't realise you're using your phone.to connect.

 

When you tether via any mobile device, most gaming consoles will automatically change your NAT to NAT Type 3, which means that access is restricted.

 

Can you double check your XBox's current NAT type by following the below for me?

 

  1. Press the Xbox button on the controller.
  2. Go to the System tab.
  3. Then go to Settings.
  4. Then go to Network.
  5. Then go to Network Settings.
  6. Check what it says next to NAT Type.

Thanks 

 

Chris 

It says its strict

You sure it not xbox as I had the same issue couple days ago. I haven't tried since though.

 

If your NAT is set to strict then this could also be the issue. It needs to be set to open.


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 14)
If I have helped please click the THUMB/SOLUTION buttons below
I don't know how to get it set to open, when I connect it to a phone with a
Vodafone skincare everything works, when I use my own on ee everything
works but the party chat. It's a fault with EE

You can't determine it's a fault with EE just by that.

 

Have you googled it? 

 

Try this.

 

https://www.windowscentral.com/how-get-open-nat-xbox-one-enabling-upnp


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 14)
If I have helped please click the THUMB/SOLUTION buttons below