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Hotspot to IPad not working

Ajbajb98
Visitor

‎23-04-2026 02:39 PM

I have an iPhone and an iPad and my iPad can’t connect to my phones hotpost and I’m convinced this is to do with EE. 

I can connect my laptop to my IPhone, it’s just the iPad I can’t. 

I have used a travel sim in my iPhone before and then I could connect to the iPad so I know it’s EE related. 

I’ve done all the standard stuff, togged on/off airplane mode, restarted devices and reset network settings but just won’t connect. It can see the hotspot but just fails to connect. I even tried to connect with Bluetooth and same issue. 

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎23-04-2026 04:25 PM

Hi @Ajbajb98 

  • Are you on EE PAYG or pay monthly contract.
  • Are you in the UK. 
  • Have you entered the correct password when connecting to your hotspot.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
Peter_W
EE Community Support Team

‎23-04-2026 04:57 PM

Welcome to the Community, @Ajbajb98 

This is definitely a strange one, and I can't think of any immediate reason the iPad specifically wouldn't work via hotspot on our network.

I have an iPad myself and never faced any issues using the personal hotspot from my EE connection.

If you haven't already, I'd recommend checking out Apple's troubleshooting page on this.

Peter

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