Doe anybody know how to get my eSIM to work on iPad have cleared the iPad

[Symion]

I trying to make eSIM work on my iPad I’ve used the qr code it sent all was successful but get no service.

been googling on a while and helpline is always closed or busy 

[Symion]

I been tying for an eternity to get my e sim to work ,I used the qr code and it says all done and ready to go but continues to say no service I’ve tried alsorts live switching of vpn deleting the sim and orderliness a new one but to no availe an even went down the bot chat rabbit hole , as trying to speak to a human which no doubt would have dealt with the issue in seconds . They are either closed or busy . Any suggestions would be appreciated 

thanks in advance