Both my wife and I are having the same problem - no mobile data despite checking that mobile data is switched on and the APNs are setup. Trying 150 just put me into a loop where I would get texts saying I need to call 150 and round round and round I go. We only switched because Plusnet are shutting down and they used the EE network. Both are Galaxy S8+ worked fine before EE.
My wife has been waiting for an account pass code for hours despite 4 resends. This is just really unacceptable. I have never had these issues before. As I said I got mine but the 150 service just goes round in circles. Call 150... we'll send you a text.... text says call 150... and repeat. Tried several external APN site setups, Tried the EE APN setup from their page and even the EE configuration setup message service. Nothing changes.
I am also hacked off with EE telling me they are the best network for the last 10 years... all I can say is cobblers. If this is the best then bring back carrier pigeons. All I want is to use my phone and mobile data!
I will be downloading the contract 14 day cancellation form and requesting the PAC code in preparation. If this is not sorted quickly then goodbye EE - winner of the worst service in the world!
