NO SERVICE

STEVE4955 · ‎15-01-2024

SINCE MOVING ACROSS FROM PLUSNET A WEEK AGAO, WE HAVE BEEN PLAGUED WITH NO SERVICE

IF THIS IS WHAT THE BEST PROVIDER TO THE UK CAN DO, ITS CRAP!!!!!!!

THEY CONNED US INTO NO LANDLINE, SO NOW WE HAVE NO CONTACTS AT ALL, DUE TO NO SERVICE EVERYDAY

AND TRYIING TO CONTACT EE IS IMPOSSIBLE, THEY SEND ME VOICE MAILS, I CANT GHET THEM AS NO SERVICE, I CANT PHONE HELP CENTRES NO SERVICE

ABSOLUTE **bleep**E COMPANY

XRaySpeX · ‎15-01-2024

Is this for Broadband or mobile?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Schockwave · ‎15-01-2024

@STEVE4955 , no need to write in capitals, this is seen as shouting.

You need to give us more information for us to help. Is this just in one place or elsewhere? Is it just in your home?

You can ring customer service using Skype or another phone for free:

08000798586

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

STEVE4955 · ‎15-01-2024

For our mobile phones

Leanne_T · ‎15-01-2024

Hi @STEVE4955

Welcome to the community.

I'm sorry to hear that you're having some problems with your service. If you enter your postcode into our coverage checker and hit check status, it will let you know if we're aware of any maintenance works in your area.

If no reported problems show, you will have an option to report a problem so that our network team can look into it.

Leanne 🙂