16-11-2022 09:40 AM
Can someone tell me what the data download speed in Italy is throttled back to please?
17-11-2022 02:44 PM - edited 17-11-2022 02:45 PM
Around 1.5 Mb/s download. Currently on 4G
18-11-2022 07:11 AM
...and now I am in a 5G area my UK phone is at about 50Mb/s whilst my Italian one on the same local service provider is over 250Mb/s.
18-11-2022 07:15 AM
Received this via email today:
"If you didn't find the perfect answer, please post a comment to let us know. It's likely that other customers, such as our Community Stars, will help you out. If they can't help, a member of the EE Community Team will."
To confirm I do not yet have an answer to my query.
18-11-2022 08:54 AM
Hi @N1kkx
If you get in touch with our Tech Gurus, they will check everything is set up correctly for you on the EE account and help you further.
Leanne.