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Huge hot spot data usage

zoea93
Explorer

Hi I’ve checked my data usage and it’s saying I’ve used 1.22tb for hotspot. I have been hot spotting my two iPads a lot as I’ve recently moved house and we have no wifi. I’m on a business plan with unlimited data, but is this actually unlimited? I don’t want to run out of data or end up with an additional huge bill.  When I check my account it also says I have like 17gb left until 23rd July, is this correct ? What does this mean?  Thanks for any help 

2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

There is a 600 GB data per billing month FUP on unlimited data plans on personal a/c's. I dunno about business. Above that they throttle you drastically or ask you to move to a business plan.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Chris_B
EE Community Star
EE Community Star

@zoea93  If you do this sort of data usage regularly then they my move you to a business tariff.  Occasionally doing this they won’t.  They can limit your speed but again it’ll be if you do this regularly not occasionally.  You’ll be fine for now and you’ll not incur extra charges.  And you say two iPads so is that amount over the two ? Because if it is you’re only just going over on each of the 600Gb FUP. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.