Gift Data

ggibbon
Investigator
Investigator

‎23-06-2023 12:02 PM

Gift Data is not working!

0 Helpful
7 REPLIES 7
Alex_M
Star Contributor
Star Contributor

‎23-06-2023 12:05 PM

Hi @ggibbon,

Are you seeing any errors when trying to gift data?

Have you tried it on both the MyEE website and app?

Thanks,
Alex

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ggibbon
Investigator
Investigator
In response to Alex_M

‎23-06-2023 01:15 PM

Hi. Yes i have tried both online and mobile app
Alex_M
Star Contributor
Star Contributor
In response to ggibbon

‎23-06-2023 01:16 PM

Are you seeing any errors? What happens when you try to gift data?

Thanks,
Alex

 If I solved your issue, please click the solution button below!
 If you found my post useful, click the thumbs up button!
 To speak to EE, call 150 from your EE mobile or +44 800 079 8586 (freephone) or start a live chat.
Useful Links: My EE | Live Chat | Bills | Usage | Network Coverage Checker | Abroad | APN Settings | PM
0 Helpful
ggibbon
Investigator
Investigator
In response to Alex_M

‎23-06-2023 04:05 PM

I get this error online. [image: image.png]
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Christopher_G
EE Community Support Team
In response to ggibbon

‎23-06-2023 05:09 PM

OK, thanks @ggibbon 

Does this happen on more than one device or browser?

Chris

0 Helpful
ggibbon
Investigator
Investigator
In response to Christopher_G

‎23-06-2023 06:02 PM

I worked it out. Was trying to gift data to a "No Frills" account
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Christopher_G
EE Community Support Team
In response to ggibbon

‎23-06-2023 06:12 PM

That'll be it, @ggibbon . Thanks for coming back to let us know.

Have a great weekend. 🙂

Chris

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