Community Activity

a possible scam

I recently ordered internet at home from BT, and then I received a call from a number +44 1913896336 with exactly the same details that I provided to BT, and they offered me a monthly internet plan and an Apple Watch, they sent me a link with the web...

Fix the big problem.

What is the problem? I am not receiving calls or making calls or sending messages. What is your problem? I spent a lot of money on shipping and I am still suffering.

Financing - receipt

Historically, I've expensed my phone and usage to my work. This requires me to upload a copy of the payment receipt to my work's expense system. Since renewing with EE recently, instead of it being "one package", the phone is on a finance package and...

EEuser14 by Investigator
  • 33 Views
  • 3 replies
  • 0 Helpful

Coverage in Kingswood, Bristol

Update: 01 October 2024  Over the past few days, our engineers have integrated all parts of the mast onto the network and the mast is now on-air. We will continue to monitor performance in the area. Update: 11 September 2024 Over the past month, our...

Leanne_T by EE Community Support Team
  • 25515 Views
  • 73 replies
  • 34 Helpful

Bill

Hi guys, my ee bill was meant to go out in a few days but I have paid early as i will be cashing out the funds remaining and using elsewhere and didn’t want to to miss or have to remand for payment. is it possible this is able to do so as when my bil...

Sanaa2 by Explorer
  • 20 Views
  • 4 replies
  • 0 Helpful

Problems with order number

Hi i placed an order on Saturday where i paid £30 deposit. I received an email confirmation with order reference however, its not recognised has my order been accepted or rejected? I’ve not heard anything from EE or been refunded 

Tialun by Visitor
  • 16 Views
  • 1 replies
  • 0 Helpful

Tv

Can everyone help please my to box is stuck on setup I have unplugged it and put it back on and it’s the same

Webb82 by Visitor
  • 16 Views
  • 1 replies
  • 0 Helpful

Poor coverage/data speeds (4G/5G) - East London

Hi all,I've got a number of EE mobile devices and we are getting awful coverage in our area; slow download speeds and call quality is pretty poor, especially at home.I've tried reporting issues in the area and they repeatedly come back with there's n...

Fainbrog by Investigator
  • 190 Views
  • 6 replies
  • 2 Helpful

Data

Hi, I recently bought an EE SIM card and topped it up with £35. I purchased a data pack through my account and received a text message saying it’s active for one week. I’ve turned on data roaming and mobile data, but I still can't access the internet...