Data charges when in Cape Verde

[Sharon1710]

We are in Cape Verde and my husband and I got a text from EE to see if we wanted a data add on. We both agreed to paying £32.64 for 22mb for 7 days. However within minutes we also received a text that said we had used 80% of our roaming add on. How can this be possible? 

Thanks 

[Chris_B]

@Sharon1710  22mb isn’t much at all.  You could use that within minutes.     1Gb of data is 1024mb  

[bristolian]

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@Sharon1710 wrote:

£32.64 for 22mb....we had used 80%

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What were you doing with your phone in the intervening time? Were any apps set to auto-update? Were you watching any videos or suchlike?

[Northerner]

Hi @Sharon1710 

Background services on your smartphone. 

You would be better of buying a local SIM at that cost.

Thanks 

[Sharon1710]

No, none of the above! Just on the transfer coach to the hotel from the airport. I’ll take up with EE. Thanks
Sent from my iPhone