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ROAMING and Add-Ons for Foreign Country Plan Use

bensley007
Explorer

Hi,

does anyone have a simple list of steps to setup and minimise Call, Text and Data usage for a SIM only Monthly Plan
(25Gb Data/mnth) for a 1 week trip to Cape Verde please?
e.g.
Before trip

1. Text ROAMING to 150
2. Purchase the Add-On XYZ (eg ROAMING ADD-ON)
3. Switch off WIFI Calling
4. Switch Off Data 

When arrived at destination;
1. ??
2. Enable WIFI Calling only when in range of free WIFI??  Or does this also rack up EE costs/usage?
3. Any steps needed to enable daily Data usage?

When back in UK.

1.   Cancel ROAMING Add-on (if it has to be cancelled??)
2.  Reenable WIFI
3.  Reenable DATA 

Which EE URL's should I be looking at top make decision for above?

Thank you!
Stuart

4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

@bensley007  WiFi calling is only for use in the UK and if it does work abroad you’ll still be charged for international calls,  WiFi calling is only to give you a working signal in poor to no signal areas when connected to WiFi it’s not a means to get out of call charges 

Have a look at THIS  to see what add on you can purchase for this destination. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Many thanks Chris, so no cost reduction add-on options for calls & texts whatsoever and astronomical call rate at  £4.26 per minute and a 'Travel Data Pass' for DATA at £14.09 per day (up to 10Mb /day  (not Gb)   ) .  Blimey!! What a rip off.

Michael_D
EE Community Support Team

Hi @bensley007 

There are a couple of options for calls and texts available.

When you are on the link that @Chris_B mentioned above, click on 'See available add-ons' under How to Reduce Costs.

You'll see a data option to start with, but you can scroll right to see 60 Minutes from anywhere for £14.05 and 100 Texts from anywhere for £8.44 instead of £4.21 per minute for making and receiving calls and 89p per text message sent.

You'll still be able to connect to WiFi when you are there for a data connection, but just the WiFi Calling won't work.

Michael

@Michael_D : That needs fixing! It is not obvious to anyone that there is anything to the R that can be scrolled to. There is not even '>' (& '<') arrows to indicate their presence. Just list them vertically rather than invisible horizontally

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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