Community Activity
Roaming in New Zealand 2025
I am in New Zealand, travelling for 30 days. Before leaving the UK I changed my plan to include full roaming as the old roaming pass is no longer available. I arrive in New Zealand and immediately get an EE text inviting me to pay £5 per day or £25...
Resolved! Netflix
How do I activate Netflix, I have recently upgraded and have it as an add on. I haven't received a message so not sure how to activate. Please help
Resolved! Call back
I spoke with a cs representative over 2 weeks ago and was told I'd get a call back in 2 weeks, would I be better ringing back myself?I had upgraded in Nov 24 and have had an issue getting a parcel to return my old device to get my discount on my line...
Network
When will EE be fully up and running?
Roaming won’t connect
I have Full Works plan. On arrival in Australia I couldn’t make any phone calls, local or to U.K. numbers. Texts and data work OK. Help please.
Roaming
I am currently in Australia and have just purchased a weekly roaming pass for £25. But I can’t make phone calls. Why? Can anyone help?
Within contract
How will I know if I’m still within a contract or still paying for a phone that’s been paid for
Resolved! Loss of access to BT email accounts
Bt contract was soon to expire.Had a call about changing to 24month EE broadband and telephone account.Changeove went without hitch. 1/2 the price of BT.The Norton protection is an 'extra' with EE at £5 a month. Norton are offering 2 year deal which ...
Calls cut out after 5 minutes
I have started to have this problem too. Exactly at 5 mins the call gets cut off. I am in the UK using my EE sim. It happens when I am at home or when I am out.