Data Usage

PatsyPanda · ‎08-03-2025

Phone showing data warning although I have unlimited data? I've looked on my EE but nowhere to purchase more data?

XRaySpeX · ‎08-03-2025

Settings > Connections > Data Usage > Billing Cycle & Data Warning > Start Billing Cycle on.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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XRaySpeX · ‎08-03-2025

You sure it's not warning that you are running out of gifting data?

What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Chris_B · ‎08-03-2025

@PatsyPanda If your phone is showing a data warning that’s probably because you have it set to a set an allowance within the device settings. This set allowance setting has nothing to do with your EE allowance as your device doesn’t know you have unlimited data.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

PatsyPanda · ‎08-03-2025

Can I change this in my phone please? If so whereabouts please? Thanks 😊

Chris_B · ‎08-03-2025

@PatsyPanda Helps to say what phone it is 🤔

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

PatsyPanda · ‎08-03-2025

Sorry lol Samsung S24

XRaySpeX · ‎08-03-2025

Settings > Connections > Data Usage > Billing Cycle & Data Warning > Start Billing Cycle on.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP