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mobile broadband no domain?

19miriamx
Explorer

‎08-09-2023 05:21 PM

Hi,

 

I connected the 4Gee mini wifi to my laptop for work and it says connected secured but when I try to log into the laptop for work, it says that it’s not able to connect because the 4Gee wifi does not have a domain? 

0 Helpful
3 REPLIES 3
XRaySpeX
Grand Master
Grand Master

‎08-09-2023 09:11 PM

Issue the command ipconfig /all on the PC.

  1. At the top is there a "DNS Suffix Search List"? That's your domain.
  2. Against the adapter, Ethernet or WiFi, connecting to the router is there a "Connection-specific DNS Suffix"? Is it the same as 1.?
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
19miriamx
Explorer
In response to XRaySpeX

‎08-09-2023 09:32 PM

It’s a work laptop not a normal laptop so i won’t be able to see that
information.

When i connect to the wifi and put in the password for the laptop all it
says is

“we can’t sign you into this credential because your domain isn’t
available. Make sure your device is connected to your organisations network
and try again. If you previously signed on this device with another
credential, you can sign in with that credential”
0 Helpful
XRaySpeX
Grand Master
Grand Master

‎08-09-2023 10:05 PM

Sorry, can't help you then on such a restricted PC.

Sound's like it's your works' doing by placing restrictions on it & the answer must lie with them. Talk to your IT peeps.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful