Mobile Broadband

Is 4GEE Home Wifi still a product?

In 2017 I signed up for 4GEE Home Wifi 64GB. In May 2021 I upgraded to Unlimited for 24 months but requested not to have a new router as I had three already. I've looked at my account and the product is 5G Sim Plan 24m Unlimited. Looking on EE shop I...

EE 5GEE 2021 Wifi router no internet but no issues shown on hub

Hi all,I have an EE 5GEE 2021 wifi router, owned since Aug 2022 with minimal issue.This past weekend I have not been able to connect to the internet on my devices (laptop and iphone), however the router is showing full green and blue signals suggesti...

Sim card not working for data

My sim card has stopped working for data, no 4 or 5g

Data only router

I have a 2021 EE router with a data only sim. I am on a two week break and day five my broadband has failed. I have a number of remotely accessible devices some of which are security related and therefore important to me. The question is - can I rese...

Faulty sim

Did every fix suggested when I joined and none of them have worked, still shows 5g no service in several places. It slow as hell and no Internet 4g 1 bar. Tried sons 02 sim works fine. Think I have a faulty sim or something bugged account

Wi-Fi router

Please can you revise the link so I can top up my we Wi-Fi mini router via the mobile number

How do I resister a WiFi box?

How do I register a WiFi box?

Resolved! Bad signal in Cairo

Been in downtown Cairo for 5 days. Been using sketchy hotel WiFi which is really slow, even though I was told by lady in the EE shop in Manchester I could use my own data out here if I pay the £2 a day fee. It shows a strong signal on the WiFi scre...

5gee

My 5gee router was working fine until it got to the point where I couldn’t return and now I can hardly even stream Netflix and I have to go somewhere else to do my business stuff , can someone look into this for me as I feel as though I have been bad...

Broad band bill. and

I am being charged £ 60 per month for broadband that was never installed. the broad band number is still on my profile list of numbers. Also I have a really poor service from my ee 4 G modem. my mobile wont connect to the internet either so i cant us...