4GEE WIFI mini not working with external CCTV device

KB2222 · ‎18-09-2023

Hi,

We have the a 4GEE WIFI mini which we use for internet and the use of our CCTV however despite the internet working ok, we cannot access the CCTV remotely. Our CCTV engineer has looked into this and is saying it is due to the 4GEE WIFI mini now not allowing an external device to access it? Has anyone ever come across this issue before and if so what is the resolve?

Thanks

XRaySpeX · ‎18-09-2023

Try setting the WiFi band to 2.4 GHz.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)