20-11-2022 07:48 PM
i want to cancel my mobile broadband, as it is too expensive.
Solved! See the answer below or view the solution in context.
20-11-2022 07:49 PM - edited 20-11-2022 07:50 PM
If you ordered by phone or online you always have a statutory cooling-off period up to 14 days after delivery to cancel your order FoC. If you ordered in-store you have no such "change-of-mind" right of return.
Beyond that, You need to contact EE giving 30 days notice of cancellation of your mobile contract. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.
20-11-2022 07:49 PM - edited 20-11-2022 07:50 PM
If you ordered by phone or online you always have a statutory cooling-off period up to 14 days after delivery to cancel your order FoC. If you ordered in-store you have no such "change-of-mind" right of return.
Beyond that, You need to contact EE giving 30 days notice of cancellation of your mobile contract. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.
04-10-2023 11:21 PM
Want to cancel my order
05-10-2023 02:17 AM
If you wish to cancel your order you will need to call CS on 150
05-10-2023 04:31 AM
@Flormb : Then follow my advice above.