ee4g mini hub not working

threej
Valued Contributor
Valued Contributor

‎18-05-2024 09:56 PM

i received my mini hub today it says its all activated but when i look on the ee hub page it comes up that its disconnected and has no signal. it does let me connect but no wifi at all.  

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3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎18-05-2024 10:50 PM

Is it on contract or PAYG?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Dellakings
Visitor

‎27-05-2024 06:00 PM

My mini WiFi is all connected 

Unlocked device  with a lebera unlimited SIM 

Says on ee hub 

Disconnected 

Yet has full signal 

 

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XRaySpeX
EE Community Star
EE Community Star
In response to Dellakings

‎27-05-2024 06:05 PM

@Dellakings : You need to contact Libera.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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