Mobile Broadband

Poor service. My phone cut off & my wifes phone number on my phone. 5 days now

My wife & I while away shopping in Hull . We went into a EE shop to renew our mobile contract to 2 x sim only. We thought after approx 1 hr all was completed.Direct Debit different amounts started as advised they would but 2 weeks later we received a...

Resolved! 4GEE has no valid password

Hi there, Trying to get into router settings on my 4GEE and when I type in 'admin' it doesn't recognise the default password. How to I get into my own device? I want to experiment wiht different Channel settings to see if it wil help my SmartTV conne...

Re: IPoE and Static IP on EE Full Fibre anytime soon?

I have a 5G LTE broadband service from EE. I am about 120m from the cell, reception is 4+ bars. It is faster than the ADSL service that BT upgraded me from previously, which is a plus.However, the quality of service is beyond awful. Virtually every d...

Smart 5G Hub 2 connection issues

I live in Milton Keynes & I've been using a Smart 5G Hub 2 for the last 2 months with no major issues, until about 3 days ago.I've been used to decent connection speeds that matched the fibre line at my old address, anywhere between 190-320Mbps at ar...

Internet speed

Hi all. I did an upgrade couple weeks ago and now my internet not working at all. It is so slow can't even watch a movie online. Had same problem on previous contract and got the EE antenna installed by engineers, not sure which model it is but it co...

Got a 4g mini last week it works ok but I have connection issues:

Connection issue1 echo dot finds network, tries but never connectsissue2 airplay from iPhone XR, tries but never connects issue3 iPad connects but not all games work, they just fail to load. All of these work on home broadband.Is there a setting on t...