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Return of Smart 4G Hub

Jogil1
Visitor

‎07-06-2024 07:26 PM

I have been trying to cancel and send back a 4G hub for 2 months! I have phoned 3 times and each time I have been assured that a returns package is on its way but it still hasn’t arrived and I’ve been charged £82.50 for a Hub that isn’t being used!!! I have never come across such awful customer service!!!!! 😡

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1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎07-06-2024 07:31 PM

@Jogil1 : If you have not received a return bag you may call 0330 123 1105 for 1.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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