Forum Posts

EE 5G Hub - Ping Spikes

Not sure if this is a common theme for mobile broadband on the 5G smart hub, but I've noticed for a while now that I get random ping spikes more noticeably from 9AM pretty much through into the late evening to about 11PM/12AM. General internet usage ...

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Admin password on 4g mobile hub

I have received the unlocking code for my 4g hub but it also asks for the admin password. I have tried 'admin' and the passwords on the back of the router but no joy. My contract has now ceased, could this be why? 

Dawn_T by Investigator
  • 464 Views
  • 9 replies
  • 1 Helpful

Using data in the USA

Hi , I phoned a couple of days ago and got roaming activated whilst I was in the USA , I’ve arrived today and it says it’s not active?

shaun165 by Visitor
  • 265 Views
  • 2 replies
  • 0 Helpful

Blink camera and doorbell 4g

has anybody have had issues connecting the blink devices to the 4g mobile broadband? i have tried numerous ways and still no connection??

RGsa87 by Investigator
  • 3450 Views
  • 24 replies
  • 4 Helpful

Unlock 4G Mini (purchased from Curry's)

SSIA;Purchased a EE Wifi Mini from Curry's.Attempted to unlock online via the EE website, but the device is listed as "Unknown", and I am told to contact Technical Support and wait 7-10 days.Alas, I cannot wait that long to have this device unlocked....

Kreiness by Investigator
  • 894 Views
  • 9 replies
  • 1 Helpful

ee4g mini pay g sim

Hi we've recently got a ee4g mini for our caravan and we have bought a pay as you go sim but on one of those monthly subscriptions, i have put the sim into the device but data doesn't work it just takes me to a page to top up but we've already paid t...

Jacob0 by Explorer
  • 271 Views
  • 1 replies
  • 1 Helpful

Resolved! Mis-sold 4g Wifi router

A couple of weeks ago I ordered new full fibre broadband with EE. I was given a date for Openreach to install the broadband and all was well. A few days later EE sent me a message to say my order was cancelled with no explanation. I called 150 and th...

5G Wifi 2 - Ethernet?

Hi - I have a 5G Wifi box from the previous generation with the ethernet port. Just wondering if the new version with only USB-C is able to provide an ethernet connection via a dongle?Cheers all.

jw1709 by Explorer
  • 453 Views
  • 4 replies
  • 1 Helpful