Skip to main content
Forum FAQ's

Mobile Broadband

Question and content to cover Mobile Broadband.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

IPv6 Settings on 5G Smart Hub 2

Hi all,We've just got started with the 5G Smart Hub 2 and while I can get devices connected on IPv6, I can't see any settings anywhere for configuring this.Am I missing something, or are EE gatekeeping IPv6 settings? Is there a way I can uncover thes...

esspeecy by • Investigator
  • 694 Views
  • 2 replies
  • 1 Helpful

Resolved! EE yellow wifi dongle - account name and password

Just got a second hand yellow wifi dongle for my caravan - inserted new sim card etcwhere will I find the account name and password for logging into the secure wifi?I don't have the 'keep me safe' cardbut there is a sticker on the back with a bunch o...

swigley by • Explorer
  • 639 Views
  • 8 replies
  • 4 Helpful

Resolved! 4G EE Wifi Mini - No Internet Connection

Hi, 4G Wifi Mini, has been working fine, now won't connect to the internet. Signal light stays red. Tried connecting via PC, still can't check for firmware updates. It's less than a year old...any idea's!

Purchase pack error

I’m having an issue with purchasing a subscription pack for my  portable WiFi device it keeps giving me an error message when trying to purchase a subscription has anyone had this issue or know what I can do to resolve it thanks

SIM card for 4g router- how to activate and top up?

Hi, I bought an unlimited data EE SIM card to put in a new 4g router. The packaging says it has £10 on it but I’m not sure. It’s is to go in a 4g router as my son has no WiFi coverage. I can’t seem to get any credit on the SIM card, and can’t get the...

Mobile dongle SIM vs mobile data SIM

I'm confused by the pricing re mobile data.  If I buy a dongle data SIM then I get no minutes or texts.  But if I buy a normal SIM and stick it in my phone, I can get minutes and texts included and the price is cheaper!   So that suggests to me that ...

Converting data sim to mobile sim

We took out a mobile broadband package when we first moved to our new place in December due to various factors.However -- the service was atrocious and not fast enough to work from home, barely fast enough to stream anything. The box we use also no l...

Mini mobile router

Hi, I have a mini mobile router with an ee sim  how do I top up so I have internet on the move ?I have used it but had to spend ages on the phone to ee to do this. I’ve tried to link the account however I can’t receive codes as it’s not a phone? many...

Pd1000 by • Visitor
  • 345 Views
  • 1 replies
  • 1 Helpful

5g only works 1 week before my bill every month.

Hello, for some reason as soon as my bill is paid my 5g router can't get 5g. But every single month without fail the 5g will magically start working 1 week before my bill is due. I can get good signal on 5g when it works 4 bars and really good speeds...

Top Helpful authors
More