Mobile Broadband

Unable to connect to office Server via VPN using EE Smart 5G Hub

HelloI  have just purchased contract for EE Smart 5G Hub.I appear to be unable to connect to my office server via VPN.Just spoke to EE Tech support and they have advised that whilst EE dont support VPN connection, they dont block and should ask via t...

Smart 4G Hub but my Eero 6+ will not work.

I have just received the new Smart 4G Hub. Nice!But my Eero 6+ mesh devices will not register I have tried as much as I can but when attempting to register the Gateway Eero hardwired via Ethernet on the router,  the Eero App will not register and I r...

Help

Hi Travel overseas and forget to send ROaming to 150. Is there anyway I can get it set up? I try sending a text but to no avail. I have an urgent call to get at 2pm please help

Hi just wondering did you get this to work? i have simular issues

EE mobile broadband speed in rural location - getting up to 100Mbps off peak

Recently installed EE mobile broadband due to poor landline broadband.I'm in a rural location, signal shows only two bars strength on router.  When I check speeds off peak and if I select a local server for a speed test (Ookla Speedtest app + 1 other...

5G SIM. Should I change router to 5G?

Hi everyone. I have a 4GEE router that I’m using in a new build on a temporary basis. I’m told by EE that the SIM is on 5G. My download speeds aren’t bad at around 60Mb. Would a 5G router improve this? I believe I have a 100Mb cap on the SIM so I don...

Router phone number

I need to contact EE as my router keeps dropping out. WFH is being horrendous.Every route I go down to talk to them requires me to have a mobile number with EE (my mobile phone is on Vodafone). The router phone number is not in the app or in any emai...

Data speed is abysmal

I have a 5G hub and have noticed that the only time I get decent speeds is in the middle of the night. At all other times, and ESPECIALLY in the evening, the speed is atrocious. I can't even stream a YouTube video without constant buffering. Even whe...