Mobile Broadband

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Discounts

I have EE Broadband and a mobile contract which I get a discount off due to having the Broadband contract. Can my grown up son also have a discount on his EE mobile and if so how does he get this?   He pays his own monthly bill and is due to upgrade....

KLBB by Visitor
  • 454 Views
  • 1 replies
  • 0 Helpful

EE 4G device not connecting

The device looks fully charged (constant green light) but despite rebooting several times I can’t get main device light to stay on and connect. Had very short burst of flashing aqua. Then off again.

4G mobile router - no data, can't top it up!

I have purchase an EE 4G mobile wifi router. Data has run out so I have managed via Fast Top Up on the website (after much difficulty!) to add a credit to my account. But not data! Arghhh!Can't access the SIM as it's not a mobile so can't text from i...

cashv by Explorer
  • 718 Views
  • 3 replies
  • 1 Helpful

Bought 4g WiFi router from Argos

Bought this whilst waiting for internet to be connected unit just flashes green then red yet coverage on internet checker says excellent   what am I doing wrong ? 

Neet16 by Explorer
  • 600 Views
  • 3 replies
  • 0 Helpful

How to configure my 4G router?

Hi all,I've recently started having random connectivity issues with my Sierra Wireless 4G router, and would appreciate some help with how to configure it to reliably connect to EE's 4G service. The interface provides the following options:

Screenshot_2024-09-04_05-30-24.png Screenshot_2024-09-04_05-22-19.png
EError by Investigator
  • 1521 Views
  • 9 replies
  • 3 Helpful

Resolved! EE Smart 4G Hub 2 only working selectively?

Hello! I set up my smart hub today and it’s so peculiar because it only works selectively. On my phone, I can load apps like Facebook, Messenger, Instagram, Gmail, and Outlook with no problem. They refresh and are generally working as they should and...

iu0525 by Investigator
  • 1542 Views
  • 7 replies
  • 0 Helpful

IPv6 on EE Mobile (not landline)

Hi allTechnical question regarding IPv6. I am using a SIM card.I know that, historical, EE has provided its IPv4 service via CGNAT and didn't offer IPv6. It now appears they are providing IPv6 via 464XLAT (a "bridge" on the journey to full IPv6).My r...

jimwillsher by Valued Contributor
  • 2791 Views
  • 6 replies
  • 3 Helpful