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Hi, advice appreciated. Had a 4gee router for a couple of years but stopped working. All lights come on and stay on. I had an old TP-Link router so I thought i’d save a bit of  money after EE said out of warranty and not much we can do. I didn’t real...

Mark495 by • Investigator
  • 478 Views
  • 5 replies
  • 1 Helpful

Parental control

Good morning, need help with accessing parental control for turning off WiFi for 1 item during the week which has wifi & a SIM card for back up.many thanks 

4GEE WIFI MINI NOT CONNECTING

Hi, I have a 4GEE wifi mini, when i first got it it worked perfectly. But just recently it wont connect to the internet so im unable to connect to the wifi on my phone. I turn it on and it has all 4 lights are a solid blue and they stay on. I have tr...

Jordan216 by • Contributor
  • 36187 Views
  • 29 replies
  • 7 Helpful

4g wifi drops out how to resolve

I have had issues ever since I got this ee 4g wifi when I moved house in March - we can’t have fixed internet where I am, hence why I have had to go for the 4g option. It’s a small white box and it has no buttons etc on it except the on / off / reset...

Loz871 by • Visitor
  • 440 Views
  • 1 replies
  • 0 Helpful

4g mobile device

I bought a 4G mobile Device and it seems to have run out of data as it’s no longer working. The device came with the top up card, but I cannot find out how to top it up as when I called the number he asked for a mobile phone number which of course I ...

EE totally unable to unlock mini wifi parental controls

EE incapable of unlocking Mini Wifi. Spent two hours on the phone with two different agents yesterday and they were unable to help. After nearly an hour, the first agent said it was all sorted and I'd shortly get an email. It wasn't and I didn't.The ...

IvyL by • Valued Contributor
  • 1849 Views
  • 23 replies
  • 0 Helpful

Resolved! Problems with 4G Router

Hi all,I have a TP-Link MR6400 4G Router working with my EE Sim. It worked perfect, very smoothly until, silly me, I decided to test the router with a SIM from another company. Well, this router apparently detect any SIM and details. It did it the fi...

Santyjazz by • Investigator
  • 2629 Views
  • 6 replies
  • 1 Helpful

Resolved! iPad Air (4th Generation) Wifi connection issue

I have an issue with WiFi connection to Smart 4G Hub 2.I have to do “forget this network” and add Smart 4G Hub 2 annd retype password to establish an wifi connection every time my iPad goes to sleep or turned on.iPad is iPad Air 4th Generation and iO...

Big_H03 by • Contributor
  • 814 Views
  • 9 replies
  • 1 Helpful
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