Mobile Broadband

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4g dongle not working

I have a 4g dongle thing. I can't get broadband. But I was ensured that 5g was coming and signal would be great.  However netflix will not work on my hisense TV Zoom will not work on my work laptop. Nor with the VPN The tech team spent too long talki...

Resolved! Please help am at a loss

Bought 4G wifi from internet as pay as you go. Its been hell ever since. Need internet to work from home. I tried to change to pay monthly which was convoluted and the phone kept going so I decided fine Ill keep pay as you go but i cant do the most b...

EE 4G Mobile Wifi

I've tried for 4 months almost to get this EE4G Wifi mini to function. i can  stream on youtube but not netflix, i can download games off of certain applications, on some i cant even connect to. I cant play anything i  downloaded, wont let me connect...

Resolved! Which Terms and Conditions are for Smart 5G Hub?

Hello ,I am trying to get a copy of the Terms and Conditions for the Smart 5G Hub (https://ee.co.uk/broadband/pay-monthly-mobile-broadband-gallery/smart-5g-hub-details). I have gone onto EE help and found the 'Mobile Broadband Terms and Conditions' s...

One Bar

Yesterday once again No Signal . Niw only ONE BAR despite EE showing alls well .It’s NOT well I’m afraid and 4GEE is very weak .  It’s just getting Worse since BT have taken over EE. Do they really know what they are doing  in the digital world??? 

Resolved! Re: Managing sim in mifi device

hello, newbie here I purchased an EE mifi a few months ago, and it worked fine with an EE sim for a couple of months. I then cancelled the (rolling monthly) contract. Subsequently, i ordered another Sim from a different provider, but it did not work....

tina135 by Explorer
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Why do things have to be complicated

Hi im having problems with my 5g router it keeps dropping connection and i have to do a reset.I have reported it before to be told to take it to an EE store they can give you a loan router and send mine for repair which will take up to 2 weeks.Phoned...