Mobile Broadband

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Forum Posts

Accessing my account online?

I have an EE data only SIM which I am using for my broadband. All is fine and have been using this for well over a year.However, I have no idea how to access my account. I pay the bill each month, but I never get a bill. I have previously tried conta...

Website horribly broken

I'd like to see deals on mobile broadband but the website is determined to defeat me Having logged in, I go to https://ee.co.uk/mobile/data-plans Then I click on this icon:and I get (briefly) and finallyI've tried deleting my cookies but it does exac...

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steveha by Investigator
  • 414 Views
  • 3 replies
  • 1 Helpful

4G broadband issues

I have had EE 4G broadband since 26/7 and I’ve been experiencing issues ever since.my sky Q box will connect to the router but there’s no internet connection and I can’t get all if the channelsI can’t connect my Alexa My internet stopped working just...

Upload/Download rates

Hi, I generally pretty happy with my new 5G broadband performance but wondered how the upload/download bandwidth allotment is done. I sometimes have (say) 90 Mbps down and 30 Mbps up and then 120Mbps down and 11 Mbps up. I'd love to somehow ensure a ...

Netflix problems

Ever since buying a new 5GEE Home Router, apps such as Netflix have stopped working on my TVs. The internet is working with other apps, but Netflix always comes up with the error codes 2-4 or 2-5. I've tried re-setting the router and TV and apps mult...

Jane1236 by Visitor
  • 1234 Views
  • 2 replies
  • 1 Helpful

Resolved! No Data

Have just bought a PAYG ee sim with 8gb data, set up account and everything, however do data is showing on my account, please help

Webician by Visitor
  • 342 Views
  • 1 replies
  • 2 Helpful

4G SmartHub Disconnecting from internet every few days

I currently have a 4G SmartHub for mobile broadband and lately I have been getting occurrences where, for no rhyme or reason, my connection will go completely, and even when heading to the router page all I have is "No Internet". (no way!) Oddly enou...