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Connected devices history

Hi,I have EE 4G Mobile Broadband and lately my data consumption has been through the roof despite devices in our home being turned off during the day.  My admin password was also changed when I went onto settings.  I've reset my device to get back on...

Resolved! Billing account number

Hi,I bought a 5G router and I want to set up my account, after login when I want to link my device it asks me to write the billing account number, I tried every number that I had on the letter from the Account number to the Bill reference, but for al...

Mo1110 by • Explorer
  • 1076 Views
  • 7 replies
  • 3 Helpful

EE broadband router

The problem I have is my Mitsubishi heating system requires data collection and my Broadband Router will not allow it , Mitsubushi are aware that the issue occurs with EE customers routers they have informed me that if the Router is operating with IP...

Xbox Series X Connected to Wifi but no internet

Hello my name is Charlie, i recently purchased 4G Wifi 7 router, model HH10E. I have set it all up and connect my Xbox Series X to it. It tells me it is connected but when i try to load streaming apps or games it gives me a network connection issue.I...

EE 4g broadband device stops functioning after 6 days

Sorry about the long intro and explanation, but I would like to set the scene for those willing to think through the problem. I have had this problem for some time. I will happily state I am not a computer expert, but can navigate myself around compu...

Hay66 by • Investigator
  • 1001 Views
  • 7 replies
  • 1 Helpful

5gb data boost

Hi,I recently placed an order for new broadband as was told my 5gb data boost would be added there and then when I placed my order. The service is now active but I still do not have the extra data.  How do I get this added please?ThanksStu

Stoo1 by • Visitor
  • 836 Views
  • 9 replies
  • 0 Helpful

Resolved! 4G mobile data hub - Netflix & PS4

Cannot load Netflix  & PS4 will not connect via 4G hub. Discussed with EE, went through resetting the hub, etc., and ended up with a technical advisor who told me there is no solution to these issues. EE should make it clear to people considering pur...

Funkybass by • Investigator
  • 1229 Views
  • 8 replies
  • 4 Helpful
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