Mobile Broadband

4GEE router not working

Is there still connection problems with the 4GEE router? all the lights on the router are green but it’s not working. My plan is unlimited & when I log into my EE account it says there’s only 7.5GB left? please help I’m a new membernot very impressed...

4G router losing IP address every day

Hi for the last week or so my routers been losing its IP address every day, when it started it was always around 9 to 9.30pm, after a few days i noticed this had slipped to around midnight- 1am, but just lost it today again at 9.30. The router shows ...

Resolved! How to contact EE about mini mobile wifi contract from abroad?

Hi, I am based abroad (outside EU) and will be for the next 6-12 months. I neglected to end my monthly broadband contract with EE before I left, which came with a mini mobile wifi device. Never mind I'll call them from outside the UK I thought. I hav...

Resolved! Passwords

Where do I find the password for my EE dongle? I've lost the paperwork that came with it, which included the password.

4gEE Home router versions

I have 4gEE broadband home router as I live in a rural area. I am due an upgrade of my contract and I don't know whether it's worth upgrading to a newer version of the router. I currently have the original version, Mk1, but for a couple of pounds (bu...

App shows wrong info and upgrade didn’t happen

On 16th May I upgraded to a data package and switched to The EE broadband powered by BT. Broadband happened but not the upgrade. Still on old tariff despite so long on the phone. What a waste of time. Now need to phone again.

WiFi extender

Will an Re205 WiFi extender work with my portable MyWiFi?

Resolved! wifi mini. unlock to open network please help

how can I unlock wifi mini to any network/, I have bought this 3rd party. i have a kids sim card with smarty and wish to use in the wifi mini, i contacted ee and the lady says its unlocked already but no signal. amnd works in phone.I am not ver text ...

emails mobile broadband.

My mobile broadband will receive emails from bigpond.net.au during the day but not in the evening?

Awful connection (5GEE router)

Hi there, My internet has basically just given up. Its taking minutes to load basic words only websites. Even speed tests say there's a problem with the network. but whn they run, its under 0.5 Mbps download (currently 0.03 mbps) and 0.1 upload. I us...

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