Mobile Broadband

4g EE Wi-Fi

How do I cancel one of my products please 

New app not working

Hi there, I have just updated my EE app. The app does not allow me to gift data to my family anymore. The app is also telling me that I am not the account holder. I have checked my EE account on the web and this is also saying I am not the account ho...

mini 4gee lost passord

My 4G mobile router will not connect to my new Sony tv

 It keeps telling me the password is invalid however I've triple checked and the password is correctJust bought a brand new Sony smart tv and can't use most of the functionality because my router will not connect to itAny help would be great

Is the £10 5GB pack "5G ready"?

I recently bought the 5GB pack for £10. EE has generously boosted this to 20GB for free. I bought this specifically to test broadband speeds in a neighbouring area where EE advertises a 5G service. As this pack is significantly cheaper than the month...

Using 5gee wifi aborad

Hi I'm going on Canada and I'd like to take my mobile broadband 5gee device. It is a business device and I see from here that you offer a Business Daily passport.Roaming | International Business Mobile Plans | EE BusinessTo enable it I need to text P...

Does EE refund our time wait we on the phone helpline?

Hi, This is ridiculous service having to wait so long on the 150 phone helpline. Why can they not call us back instead of us waiting for hours? There should be a standard rate that they pay us for any minute over a 3 minute wait.

Hotspot

Hi my hotspot stop working from nowhere do i ve to set up something on ee app?

My plan

Hi, I made a top-up and you are not accepting me to make a plan package, so I would like to refund my money please!