Upgrade

Zumi1405 · ‎25-02-2023

Hi,when i want to upgrade my contract ,the web Page Say i m not account holder why?

Northerner · ‎25-02-2023

You set your account up wrong.

Log into your online account and then Menu - Account settings. Then make sure both boxes are ticked.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎25-02-2023

Hi @Zumi1405

You set your account up wrong.

Log into your online account and then Menu - Account settings. Then make sure both boxes are ticked.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.