Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I don't get the internet when I am out of the house.

rangovee
Explorer

‎25-02-2023 06:00 PM

The mobile works fine indoors, as I have a G4 dongle with good reception.

My mobile account has 30 gigs, buy it is impossible to use Google Maps, etc. when I am out and about.

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎25-02-2023 06:37 PM

Hi @rangovee 

Activated flight mode and then deactivate it. Should work then.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
WS1995
Skilled Contributor
Skilled Contributor

‎25-02-2023 07:23 PM

Is mobile data activated? When you're in the house ordinarily the phone would be connected to WiFi and using that network. Once you step outside if Cellular Data/Mobile Data isn't enabled it won't allow you to roam the web using your included data allowance.