Mobile Broadband

WiFi mini won't connect and is showing as red

Today my mini WiFi hub won't connect and keeps showing as red. Its been fine up to now but this morning it won't work. I've tried the coverage checker but that doesn't really say anything other than I won't get a service but no info as to why. Tried ...

Loss of charge whilst disconnected from devices

Have had my EE mobile broadband for 3 years now. Excellent function and reliable until...now !Two problems:Firstly over the last 2 weeks , following being fully charged, on 2 occasions the following morning, the device seems to have lost most of its ...

4GEE wifi mini adding device

I'm hoping someone will be able to help me. I am trying to add my 4GEE device to my account, but im getting stuck on the last part. I add in the number, it verifies its mobile broadband, but then it asks me to connect to the wifi then regsiter for th...

Can't use credit

Hi all.I have £30 credit for my 4GEE dongle. I can't use to to buy data though as the page has been broken for 3+ days now. What should I do. I need it to work for work tomorrow. Thanks!

Ee 5g router problems

I’m having issues with my router.when connected to the lan port on the back of the router I get terrible download speeds, (120mbps down to 5mbps). Do I have a faulty router?thanks

EE 4GEE Router & Asus ZenWifi

I'm looking to get a mesh wifi system in place such as the Asus Zen WiFi XT8 (2 pack). Has anyone successfully implemented this kit with the default EE 4GEE Router and were there any issues?My concerns are with double-Nat issues such as others have h...

Will my 4gee WiFi mini dongle work in Europe

data used too quickly

HiOver the last few days my mobile data has been used at a much faster than normal rate. Before you ask, my browsing habits have not changed at all and wi-fi assist is turned off.So please do not give me the usual "have any of your browsing habits ch...

Cancel contract

Morning EEi have Mobile Wi-Fi contract and I want  cancel how do I do it ? can’t find any phone numbers to call been into store and the staff say they can’t do it either but call 150 this isn’t possible from Vodafone mobile number ?