Is there anybody out there?
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09-03-2023
12:04 PM
- last edited on
09-03-2023
01:05 PM
by
DanielPA
Well I've paid. Not helped much. Cannot access help or account even. Was trying to ask but cut off.
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09-03-2023 01:15 PM
@TriciaAnnie If you have now paid an outstanding bill it’ll take up to 24 hours before get a working signal again.
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09-03-2023 06:27 PM
open the page for my own account! Thanks but that's how it is.
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09-03-2023 06:35 PM
Sounds like your PAYG SIM has gone into hibernation.
When did you last use it for a chargeable action? EE PAYG SIMs are deactivated after 6 months of non-use. You then have a further 3 months to call EE to reactivate it before it is lost completely.
You needed to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
