Change to contract

sophgarratt · ‎05-03-2023

Good morning,

As per your previous email I would like to terminate my contract. Please can you let me know what actions I need to take to do this?

This is my account number =

XXXXXXXX-XXX

Regards

Sophie

[Mod Edit: Removed account number from public view]

Chris_B · ‎05-03-2023

@sophgarratt You have to call customer services about that and not post private information on a public forum that the whole world has access too.

If you’re still within your contract period you’ll be required to pay off that contract to the minimum term date. To get the exact figure to pay this off you need to call customer services.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

Chris_B · ‎05-03-2023

@sophgarratt You have to call customer services about that and not post private information on a public forum that the whole world has access too.

If you’re still within your contract period you’ll be required to pay off that contract to the minimum term date. To get the exact figure to pay this off you need to call customer services.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

XRaySpeX · ‎05-03-2023

What previous email? If it was about the recent CPI + 3.9% annual price increase you won't be able to leave FoC if you are still within your min contract term.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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