Community Activity

New to EE-returning BT products

Just joined EE for Broadband and have to return old BT equipment. Any pictures of a wi-fi disc and hybrid connect please? I have multiple bits of broadband kit in the house and can't see anything to help me identify what these 2 products are. Thank y...

Open Golf and The Masters with Sport 4K

Hi,I am confused now! I have Sport 4K.As far as I was aware, this doesn't include any golf as Sky has the UK rights to both The Masters and The Open.However, when I clicked on what I get in my profile etc, I found this... This is great news. Trouble ...

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Can’t make calls in Australia

Hi.I’m having the same problem as a few others it seems. I Have purchased the 7 day pass & have confirmation of it. I have tried all the suggestions from previous posts. I have Telstra set manually. Turned phone on & off a few times. Still nothing. I...

EE TV Apple Music trial.

I'm now fairly settled with my newish EE TV service - I love the BoxPro (which I own) and find the supplied AppleTV box very useful for streaming programs not available on the BoxPro.As a new user benefit, I have been given a free 6 month trial of Ap...

snes by Established Contributor
  • 14 Views
  • 1 replies
  • 0 Helpful

Resolved! Can’t make calls locally or internationally

Hi, I am currently in Australia and have been trying to make calls both locally and back to the UK. But when I make the call the phone just says “Calling…” and never makes the connection. I have an Apple iPhone 11. I set up roaming and have been rece...

KPLchl by Investigator
  • 86 Views
  • 6 replies
  • 2 Helpful

Logging in to EE app from overseas

Test again , despite its promise to allow “access any time, anywhere” I was unable to log in to the EE app when travelling overseas this week. When is EE going to fix this? And if no plans to fix it, don’t say that the app offers access from anywhere...

tombbb by Visitor
  • 13 Views
  • 2 replies
  • 0 Helpful

Roaming nonEU

Hi,My son is in canada for a week. I can't seem to activate his roaming despite him sending a message to 150. He can't access his WhatsApp messages. Being autistic he is having a bit of a melt down. What can I do?

MrsE53 by Visitor
  • 13 Views
  • 1 replies
  • 0 Helpful