Mobile Broadband

5GEE Router 2021 Outdoor Antenna Advice

Hi there,I have the 5GEE Router 2021 and it will connect onto 5G sometimes but will often drop onto 4G. The 5G connection also seems to be slower with higher ping.I am looking to purchase an outdoor antenna in order to improve my 5G signal strength, ...

5g Hub Antenna

Hi, I have a 5g mobile broadband unit but hoping to increase signal a little more as I have maximum 3 bars. Does any one know which are the correct antenna that connect to the unit? Thank you

Huawei E5577C with EE sim no internet connection

Until yesterday I was using a Smarty SIM in my mifi device with no issue other than patchy network coverage. Today I decided to buy a data-only EE SIM. The mifi device will allow my phone to connect to it and use the internet, but absolutely nothin...

My 4Gee wifi mini router has the blue internet light flashing, no connection

Hi,My wifi mini suddenly won't connect to the internet. I can find the wifi on my phone, it connects ok, but then says underneath 'no internet connection'.I can access the 192.168.1.1, but it says everything is ok, but the connection status is discon...

4gee top up when unable to link to account

Recently purchase my 4gee to cover me when not connected to my wife however I am unsure how to top up? I understand I cannot link this to myee however whenever I go to a top up link it tells me to disconnect from work for it to pick up which isn’t an...

Resolved! Do 4GEE/5GEE Home Router packages primarily uses mobile signal all the time?

We have very slow BT land line and want to use the EE 4G signal all the time and not the land line because it is too slow.Some of the packages years ago would only use the 4G if the landline dropped out, but we don't want to use the land line interne...

I have a newly purchased Mini Wi-Fi. The wi-go indicator remains red. Any ideas?

new connection not linking

Hi. sim into mobile wi-fi and working great but will not link to app so cannot top up

Resolved! No Data....

HiI use EE wifi. I have run out of data 5 days early. You used to be able to remain connected at a slower speed for free until the monthly plan kicks in again....I can't see it anymore...only purchase more data is showing....does the free lower speed...

mobile myfi unit on constant strick NAT past few weeks

what have you done to my sim it did work perfect then all of a sudden Im getting stricked NAT no matter what i do.. if this can not be resolved I'm leaving asap. its work for 3 years and now something is not right and i have tried everything els. i ...