Mobile Broadband

Really poor upload speed

I have the mobile 5GEE broadband mobile router. Download is over 200mbps in Surbiton on the edge of London but upload is less than 1mbps. I don't know why it is so slow. I am using 2 external aerials plugged into the back and have tried resetting the...

5Gee 2021 Home Router - Fan Noise

I've had the 2021 5Gee Home Router running for a couple fo months without issue - easily integrated into my pre-existing mesh setup, and now getting much better speeds up and down. However, in the last couple of days the fan in the unit has become IN...

5GEE Smart Hub noisy fan and poor EE customer service

So I took the plunge almost 4 weeks ago and got rid of my BT landline and slow BT broadband. Purchased an 18 month contract on an unlimited 5GEE Smart Hub.After regular drops (no internet for 2-3 mins) every hour or so in the first few days, I change...

Unlocked 4gee mini ee40

Followed instructions,Added no ee sim, asked for unlock code, out code in from ee site..said successful. Out ee sim back in, checked for updates, said device up to date. Will not see any other sim card.Please help

5gee router ping

I purchased a 5gee router recently as I thought it might give me better ping while gaming over the my iphone which I tether using 4g. My Iphone gives me around 40-50 while gaming. I live in the city centre and on the 5gee router I have 5g full bars s...

Sim not working

My sim isn’t working I need help

Deco x80 no 5G signal

Recently swapped the 5G Snart Hub to a Deco X80 as the smart hub and mesh network had persistent problemswhat I now experience is no 5G connection and a full 4G despite the router being in the same place where the smart 5G hub was receiving the stron...

link 4GEE mobile wi-fi device

Hello How I can link the mobile wi-fi device if I cannot receive the verification code? in fact I insert my SIM into the device and when I report the mobile number of the SIM to link the device they want to send me a verification code that I cannot s...

Re: Not receiving Texts on 4GEE WiFi Mini

Hi, does anybody know how to solve this without putting the sim into a phone?Long story short, I'm abroad and before leaving home i put my sim into a router, connected to a PC which i can log into to read my texts...Although clunky, it's been working...

Resolved! What happens when my mobile broadband contract ends?

My 18 month mobile broadband contract ends next month and I'm finding it difficult to figure out the procedure. I don't want to start a new contract as I only need to wifi till August so would like to just continue on the same plan until then. Was wo...

Mobile Broadband

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