I haven't been in a position to make use of a fixed broadband connection for a while as i've had to move around a lot recently, so opted for a EE Smart 4G Hub to make things a bit easier on myself.
For a little while it was working fine, nothing amazing, occasionally I'd be very lucky and reach the heady highs of a 20mbps download speed according to speedtest.net, but usually it hovers in the 5-10 range.
Recently though....
The signal has been flucuating wildly and I can go from 5mps to 500kbps in the space of 2 minutes offpeak daytime, with 500kbps being the more likely, and during peak hours i'm lucky to get that. If I download things at 2am my speeds make it all the way to 8mbps.
I've reported the issue several times via EE website and recieved responses saying that no issues have been detected in my area every time.
In all honesty, I'm just really unhappy with this and am wondering 1) if there's anything that might actually be done to give a consistent even semi decent speed, and 2) if there's any way I can cancel this contract despite being outside the cooling off period.
I'd rather try something different at this point.
Let me know what and how I can provide anything information that would be useful.
Thanks in advance.
