01-02-2024 10:50 AM
Hi. I have just received my new 5g portable sim only wifi box but is not connecting (signal light is red). Is there anything i need to do before i try to connect again?
01-02-2024 12:58 PM
Hi @inp
Welcome to the community.
Is the SIM card inserted correctly? Have you tried pressing the 'reset' button?
Chris
06-04-2024 03:32 PM
I have the same problem only got mine today and I have a red flashing light does not connect to the internet.
i have done the reset button, turned it off then on again but still cannot get connected 😭
I have the same problem and yes I have done all of the above
07-04-2024 07:36 AM
Hi @Bond707
Could you check your postcode on our network status checker please?
