Replacement 5 G wifi box

[Freckles47]

Hi im sure i already know the answer to this Query but thought I would check anyway. I received a 5 Wi-Fi.

 Bo

 And when I opened.  The back removed the battery a piece of metal fell to the floor it turns out that it was the metal clip used to slip the mini SIM. Underneath and hold it in place. In other words, I received damage to goods.  So I call customer services in the morning. Explain, and that'll help me. Does that sound about right? Many thanks to anyone who replied.xdxexoxyxtxtxtxdxsxpxnxgxnxexrxlx.xsxsxdxtxtxsxexnxdxhxdxtxexpxdxuxpxlxexsxtxrxexmxtxyxkxexkx.xxxnxIxx

[Freckles47]

I received damaged 5G ruler yesterday.

 To get a replacementhis meant I ring customer services tomorrow morning. Explain the situation and they should be able to send me a new one with me. Sending the old ones back. Does that sound correct?tdtkeueewededdneggwsert

[James_B]

Hi @Freckles47,

Yes, if you've received a damaged device, the team will arrange a replacement if you get in touch.

James