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Add to basket is broken

The website is built using nextjs and the promise is broken here -717.4bf20aa58dd9cdbf-4bf20aa58dd9cdbf-fed.js:113 Uncaught (in promise) ApolloErrorat new t (717.4bf20aa58dd9cdbf-4bf20aa58dd9cdbf-fed.js:113:19262)at 717.4bf20aa58dd9cdbf-4bf20aa58dd9c...

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Rky by Prodigious Contributor
  • 1196 Views
  • 15 replies
  • 2 Helpful

Why is ee website so crap

Whenever you visit any page on EE site it constantly does a redirect loop like it's checking the login. Then occasionally it goes through. I've worked on websites for 20 years and never seen anything like it 

Cyapow by Explorer
  • 1206 Views
  • 14 replies
  • 29 Helpful

Urgent help needed - live chat not working

The EE chat option is not coming up when I log into my app. We are abroad, my partner has had his phone stolen. I have tried to ring EE off my phone, the number is not working. There is no email address. I've tried different numbers, turned my spend ...

Seecam by Explorer
  • 23 Views
  • 3 replies
  • 0 Helpful

EETV taking ages to load on Apple TV

Over the last couple of days, the EETV app seems to hang or take ages to load on our Apple TV4K. I'm talking minutes if it loads at all. Got an error message earlier (I think AFC003?) Anyone else having this issue? I tried deleting and reinstalling t...

How do I set up Norton anti-virus without an EE phone

I've just moved my broadband to EE, having been years with BT.I was told I can have up to 15 devices protected by Norton but on moving through the set-up screens it only seems to give the option of completing set-up with two factor authentication wit...