Tv streaming services and 5g router

[copey5446]

Hi

I’m hooking up a you view box to my mobile 5g router.  
I am getting a strong 5g signal. 
my youview apps are all up to date and the youview box does connect successfully to the router 

what I can’t run though is some tv streaming services like itvx

with ITVX I can select the programme to watch but just before it plays it drops out. I think the app crashes

has anyone seen this before and have any ideas how I can fix?

thanks in advance 

chris

[Chris_B]

@copey5446  Just to check is this an EE you view box ?  If it is it will not work as you need the EE smart hub plus router and you get that with having New EE broadband and having a EE TV subscription.