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Mobile Broadband Sim Contract Query - asks for mobile phone and pac number?

Dyssellb
Explorer

I am about to purchase the 5G sim only contract [5G planEssential SIM 25GB 24 months contract]  for my mobile broadband router, but in the order page it asks for my mobile phone and PAC number. I only want to use this in my mobile broadband dongle/router not my phone (which is on another contract). Should I choose the get 'EE number' option or another option?  Also, will the sim work if I just insert to mobile dongle router? Many thanks for your advice!

3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@Dyssellb  Choose get EE number.  You are not moving a number from a different network over to EE.   That’s what a PAC is for.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Dyssellb
Explorer

Grand many thanks Chris_B, much appreciated

XRaySpeX
EE Community Star
EE Community Star

@Dyssellb : Those 2 items are only required when you are porting a mobile no. in from another network. Otherwise just ignore them.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP