Trying to connect Wi-Fi to device, but it says ‘Incorrect Password’
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08-12-2024 01:59 PM
Hello,
I want to connect a device to WiFi and I need to type the password. I use the correct password but unfortunately I always end up with an error saying “Incorrect passoword”
I could connect other devices by using QR code, unfortunately this one device requires me to type down the password manually and I always end up with ‘Incorrect passsword’ error. Even if it’s correct 100%
I would appreciate help,
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08-12-2024 02:41 PM
Hi @Persona_Cas
The password cannot be correct, are you connecting to the correct network.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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08-12-2024 06:04 PM
Try Factory Resetting the router & then login with the WiFi pwd written on the label on the router.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
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