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Setting up Proroute NR550 5G router

JohnJohnJohn1
Explorer

‎05-05-2023 02:08 PM

I bought a SIM via Scancom which is a pre-paid 5G data SIM. I've put it into the router but am unable to get connected. I've used the settings as per the screenshot below, inc. the APN that other threads have reccomended (password: 'secure').

Can anyone tell me what I'm doing wrong?

JohnJohnJohn1_0-1683291991196.png

Thank you so much!

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3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎05-05-2023 02:12 PM - edited ‎05-05-2023 02:14 PM

What's the "Connection type" drop-down?

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JohnJohnJohn1
Explorer
In response to XRaySpeX

‎05-05-2023 02:20 PM

At the first drop down it's this:

JohnJohnJohn1_0-1683292750818.png

The second drop down looks like this:

JohnJohnJohn1_1-1683292789851.png

 

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JohnJohnJohn1
Explorer

‎05-05-2023 02:49 PM

Btw I've reached out to Scancom too, it may be an activation issue/lock on their end.

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