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Order Failed For Apple Charger But Payment Still Charged
Hey, So Basically Ordered An Apple USB-C Charger Cable. Went to pay and it said something like payment failed, Didn’t think much of it so just closed the tab. Upon checking my bank, The payment went through. Not sure what to do.
I can’t seem to get on to get a monthly phone on contract iut
I’m want to get a phone on monthly contract but it keeps telling me to link my BROADBAND and /or number but I don’t have any of them on EE, and it won’t let me look other wise
IS THERE ANY CHAGES?
Can anyone tell me why the talk time is calculated multiple times the actual usage? For example, why is it calculated as 100 minutes for about 20 minutes of talk time? This has been happening repeatedly and we are forced to pay more money by purchasi...
EE62D Never connecting to EE for a week
Hey guys,Hoping someone can help before I raise hell with EE themselves.The EE62D mifi box I have just will not change from the cyan connecting light at all. I've reseated the battery after a few minutes, repositioned the box itself near a window/hig...
EE TV Remote flashes green not purple
New EE tv customer, I've tried to set up my remote, everywhere says to reset it it should flas purple 3 times, mine only flashes green. It wont control my telly which is a c 7 year old LG. When I go on settings on the ee box and select bluetooth remo...
1.6Gbit connection new smart hub (white, small box) sporadic issues? DNS MITM?
Hello all,So I recently changed my service from 900mbit to 1.6Gbit and that involved a change of router and obviously the OR ONT on the wall.Ever since having it installed there seems to be an issue with (most likely DNS issues). Whatever is loaded/p...
Scam calls when Abroad
Have anybody noticed that you get more scam calls when you’re roaming abroad? I have noticed that every time I land somewhere abroad I get several scam calls trying to sell me or help me to claim compensation?
Choosing Inclusive Extra on Mobile and Broadband plans
I recently moved to EE, initially as a Broadband client (Busiest Home Bundle) and then a few weeks later with a Mobile plan (Full Works). I was under the impression that each of these accounts gave me the choice of an inclusive extra to choose.I have...
Resolved! Extra charges
I want to be able to keep track of my extra charges through the month without having to wait to see my next bill. I used to be able to do this and it helps keep an eye on my spending. However I cant seem to access this now. Please tell me why this in...
EE online order - no order confirmation
Hello,I placed an EE order online for a phone last weekend, payment was taken but I have not received an order confirmation. I contacted EE and they said wait 72 hours and then contact them again. Online it says wait 48 hours. I have done both and st...
