How do I add 2.4 GHz to my router which is only set on 5GHz

NZM21 · ‎09-10-2026

I’ve got new appliances that only work on 2.4 but my router is set only to 5 GHz. How do I add this ?

XRaySpeX · ‎09-10-2026

Which router? On the Wireless page there should be a toggle for turning the 2.4 GHz band ON/OFF. You must have it OFF.

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baron75mk3 · ‎09-10-2026

Yes which router ? , i know with the EE Smart Hub 7 plus & Smart Hub 7 Pro 2.4Ghz & 5.0Ghz (& in the case of the Pro 6.0Ghz) come as Default set to "On" They share a single network name (SSID) , Apparently its the same on the Smart Hub 6 plus , Both "On" as default out of the box , are you using your own router ?