GlocalMe (Numen Air 5G Mobil Router)

[AndrewCD]

Setup problem.

I have used the usual setup. No good. 

Please review the setting parameters. Any suggestion is welcome.

APN: everywhere

Username: eesecure

Password:secure

Authentication type: PAP or CHAP

MMSC: HTTP://mms/

MMS Proxy: 149.254.201.135

MMS Port:8080

MCC:234

MNC:30

APN Protocol: IPv4/IPv6

Questionable setting:

Bearer: Many options. LTE is my guess.

MVNO: 3 options: IMSI, GID, ICCID 

MVNO value: 23430x  as factory setting.

The router doesn't connect to the EE network.

Your help is highly appreciated!

[Christopher_G]

Hi @AndrewCD

Not sure about those 'questionable settings', LTE would be my guess for Bearer too. These are the settings that we have, they're almost identical to yours apart from authentication type. In authentication type, are there any other options? 

Name: EE internet
APN: everywhere
Proxy: Not Required
Port: Not Required
Username: eesecure
Password: secure
Server: Not Required
MMSC: http://mms/

MMS proxy: 149.254.201.135
MMS port: 8080
MCC: 234
MNC: 30
Authentication type: Not Required or just use the default value shown.

Chris

[EssexBoyEE]

Is this the Dual Sim version (physical plus eSim) or a Single Sim (eSim Cloud Only) if its the 1st Version have you connected a Physical EE Sim and have selected this in Settings? Then it should Auto Configure the APN. If it's a Single eSim version you cannot connect to EE directly, the Unit will Auto Configure the APN to one of the 4 UK Networks which works best in any Location.

As far as I am aware you cannot choose which Network you wish to use on the Cloud eSim Account as it will use any of the 4 UK Networks it finds is the best to use at any one time. 

[AndrewCD]

Basically, you have written down the exact same parameters as I did.

My problem still exists.

Thank you.

[AndrewCD]

It has its own built-in network which is 5G. Very fast but very expensive too month to month.

I added my EE sim card. 

The option is given by the manufacturer. 

1. GlocalMe

2. Your sim card.

To use your own sim card proper settings are required. In my case EE. 

No auto-configuration for the physical sim card.

I am still looking for a functional setup.

Thank you

[Christopher_G]

What was the default authentication type, @AndrewCD?

Chris

[EssexBoyEE]

@AndrewCD wrote - It has its own built-in network which is 5G. Very fast but very expensive too month to month. I added my EE sim card. 

Glocalme don't have a Network, they are a International Data Roaming MNVO that use eSim Cloud technology, in the UK they mainly use Vodafone, EE and O2, is the Device registered to a Glocalme Account (Device Linked) and if so is the Account (when you sign in) in your Name or has the Account previously been registered to someone else?

I assume your EE Sim is a Physical Sim Card? and the Account is directly through EE, or, is it another MNVO?  

[AndrewCD]

Authentication: PAP or CHAP. 

In the set up can choose one or another or both.

[AndrewCD]

Brand new device. I am the first user. I am / I have a new GlocalMe account set up for the device. 

EE sim card is physical and the account is directly through EE.

[EssexBoyEE · Accepted solution]

Remove the EE Sim, do a Full Factory Reset (make sure you know your original Passwords that came with the Device!) then start a fresh again.