EE hotspot wifi keeps disconnecting from my devices

[daniel8992]

I have purchased wifi hotspot from EE for 1 month as it covers my flat and the internet speed is very good. It automatically connects to my macbook when I switch it on (no log in required). However, it keeps disconnecting from my iPhone. I need to connect every 1 minute / 5 minutes / 10 minutes, and log in, putting in my username and password. It is extremely frustrating when it keeps disconnecting every few minutes, and it happens also when I am using my phone as well. Is there any way to fix this problem? Thanks

[daniel8992]

Thanks Amelia,

I have tried the methods, but I think these are the solutions for iPhone hotspot, not EE hotspot wifi to be used on the phone.

[James_B]

Have you tried resetting your network settings on the iPhone, @daniel8992?

Go to Settings > General > Transfer or Reset > Reset > Reset Network Settings.

James